Performance Monitoring & Capacity Planning for National Platforms
5 Days
Course Overview
National digital platforms such as e-governance portals, telecom networks, citizen service platforms, payment systems, public safety systems, and national data platforms must deliver consistent performance, high availability, and scalability under normal operations as well as peak and crisis conditions. This course provides a structured understanding of performance monitoring and capacity planning methodologies for large-scale, mission-critical national platforms. Participants will learn how to define KPIs, monitor system health, analyze trends, predict future demand, and plan capacity upgrades, while ensuring resilience, compliance, and cost efficiency. The course uses public-sector scenarios and telecom-scale examples with hands-on analytical labs.
Upcoming Trainings
Feb 9, 2026
Feb 23, 2026
Mar 9, 2026
Mar 23, 2026
Target Audience
- Government IT operations and national platform teams
- Telecom operators (NOC, core network, cloud, OSS teams)
- Digital public infrastructure authorities
- Smart city and public safety platform managers
- Data center and cloud operations teams
- Performance, SLA, and service assurance managers
- Regulators and auditors overseeing national platforms
Prerequisites
- Basic understanding of IT systems, networking, and cloud concepts
- Awareness of telecom or large-scale digital platforms
- Familiarity with service availability and SLA concepts (helpful)
- No advanced performance engineering or data science background required