Intelligent OSS/BSS & Automation Using AI
5 Days
Course Overview
Modern telecom networks (4G/5G, cloud-native cores, private networks) generate massive operational data across OSS (Operations Support Systems) and BSS (Business Support Systems). Traditional rule-based systems struggle with scale, complexity, and real-time responsiveness. Artificial Intelligence (AI) enables intelligent automation, predictive operations, closed-loop assurance, and enhanced customer experience. This course provides a comprehensive understanding of AI-driven OSS/BSS transformation, covering architecture evolution, AI use cases, automation frameworks, analytics integration, and governance. It is designed for telecom authorities, operators, PSUs, and system integrators seeking to modernize operations while ensuring reliability, transparency, and compliance.
Upcoming Trainings
Feb 9, 2026
Feb 23, 2026
Mar 9, 2026
Mar 23, 2026
Target Audience
- Telecom operators (OSS/BSS, NOC, SOC teams)
- Government and PSU telecom organizations
- Network operations & service assurance teams
- IT, digital transformation, and automation leads
- Telecom regulators and policy stakeholders
- AI/analytics architects and consultants
Prerequisites
- Basic understanding of telecom networks (4G/5G overview)
- Basic understanding of OSS and BSS functions (fault, performance, billing – high level)
- Familiarity with network operations and service workflows
- No AI programming or vendor-specific OSS experience required